DELIVERY/RETURN

RETURNS & EXCHANGES POLICY

ALL V.VILLEINO PIECES ARE PRODUCED AND HANDLED WITH CARE. DUE TO THE NATURE OF OUR PRODUCTS, WE DO NOT OFFER REFUNDS TO THE ORIGINAL FORM OF PAYMENT.

HOWEVER, THE FOLLOWING OPTIONS MAY BE AVAILABLE UNDER APPROVED CIRCUMSTANCES:

EXCHANGES
EXCHANGES ARE ACCEPTED FOR SIZING OR ALTERNATIVE STYLES, SUBJECT TO AVAILABILITY. EXCHANGE REQUESTS MUST BE SUBMITTED WITHIN 14 DAYS OF THE ORIGINAL SALE DATE. ITEMS MUST BE UNWORN, UNUSED, AND RETURNED IN ORIGINAL CONDITION WITH ALL TAGS INTACT.

STORE CREDIT
STORE CREDIT MAY BE ISSUED IN PLACE OF AN EXCHANGE. STORE CREDIT HAS NO CASH VALUE AND MAY BE USED TOWARD FUTURE PURCHASES.

NON-ELIGIBLE ITEMS

THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR EXCHANGE:

• WORN, ALTERED, OR WASHED ITEMS
• ITEMS RETURNED WITHOUT ORIGINAL TAGS OR PACKAGING
• LIMITED RELEASE EXCLUSIVE ITEMS (STORE CREDIT IS APPLICABLE)

DELIVERY

ONCE AN ORDER HAS BEEN SHIPPED, V.VILLEINO IS NOT RESPONSIBLE FOR SHIPPING DELAYS, LOST PACKAGES, OR CARRIER-RELATED ISSUES. CUSTOMERS MUST CONTACT THE SHIPPING CARRIER DIRECTLY TO RESOLVE ANY DELIVERY CONCERNS. SHIPPING CONFIRMATION AND TRACKING INFORMATION WILL BE PROVIDED UPON DISPATCH.